Hey look! I had an AMAZING interview with Jason Cavness!

Trust is a hot topic right now—and for good reason.

When trust breaks down, companies don’t just lose employees; they lose momentum, innovation, and long-term growth.

Trust isn’t built in grand gestures—it’s built in everyday moments. When leaders listen, follow through, and empower their teams, trust strengthens. But when they don’t? Disengagement, high turnover, and stagnation take over.

So, what builds trust? 

Listening.

Listen to what your employees are saying. Ignoring feedback makes employees feel unheard and undervalued. 

The biggest lesson I’ve learned? Listening isn’t passive—it’s a power move. Leaders who listen well create stronger, more resilient teams.

How are you building trust in your workplace? 
#ListenwithoutAgenda #Trust #Communication #ImprovMindset

Check out the info about The Book

​Many years ago I had a chance to tour Newgrange in Ireland.

If you don't know about it, Newgrange, is a 5,200 year old passage tomb located in the Boyne Valley. Above the entrance to the passage there is an opening which allows sunlight to penetrate the chamber for 17 minutes at 9am on only ONE day of the year, Dec 21st, the winter solstice. The accuracy this time-telling device is remarkable when you considers that it was built 500 years before the Great Pyramids and more than 1,000 years before Stonehenge.

For me - it is always a reminder of new beginnings. The year is over, and starting again. Like New Year's day. Fresh beginnings. From Dec 21st on, the days get longer. The sunshine lasts a little more (which is Seattle is a necessary thing...)

It's also a great reminder of letting go of past mistakes. That workout program didn't stick last year? Try a new one! That business venture failed? What's next? It's all cyclical - and it all starts over again.

My friend Armaund in DC has a Solstice party every year where people can write notes about things from the past year, they put it in a ball, light it on fire and roll it down a hill. (it's more like a ramp in his backyard...) The idea is still sound. It's time to release those things and start over again.

So what will you light on fire today? 

​Happy Solstice.

I grew up looking at this sign often and I never realized how funny it is. It was just some thing that was always there. Street Rd. Nothing special about it, nothing funny about it, it was just the name of the road. This is a Road named Street. Street Road.

It wasn’t until I took my wife to visit the area where I grew up and she looked at it and said “Street Road. That’s funny“. Suddenly, I saw the name in a new light. Why would you name a road Street Road?

Sometimes you overlook things that are right in front of you, because they blend into the everyday surroundings. This is why it never seemed funny to me that near where I grew up we have a road named Street Road. (The word road is beginning to look like not a real word.)

I always told new employees in my company that I really valued their input and questions when they started working. They were the only people who didn’t have the rose-colored glasses on, so they could see things that I could no longer see - for me, it was all normal. I had to rely on the newcomers to let me see things in front of me that maybe needed addressing, or changing. But it had become so familiar to me, that my eyes just glazed over when I saw it.

There was an exercise I did in graduate school to help with noticing things as they are. It involves touching objects — calling them by their name, then moving to the other side of the room and touching a different object,  then calling it by its name. As in, I would touch a chair and say “chair“. Then cross the room and touch a backpack and say “backpack.“ The second step is starting to move faster — touching objects and calling them by the names of things they are not. Example: I would touch the chair and say “orange juice.“ And then cross the room and touch the backpack and say “vacuum cleaner.“ The goal of the exercise was to disconnect the defined name of an object from the object itself, so that you stopped ignoring something because it had a specific name (and therefore a finite and specific value) and started focusing on objects for all the value they had. When you looked at the chair, you didn’t see all of the detail, or dirt, or scratches. You just acknowledge the “chair” and then moved on. This exercise helped me to focus on the specifics and the details of objects by disconnecting the object from its predetermined, and agreed upon, name.

In business, we can potentially get ourselves in trouble if we use the same solution for every problem. We ignore the details in front of us, keep the status quo, because change is scary and difficult. But what if we challenged ourselves to see new solutions? New options for situations we have looked at every single day? Well then, the possibilities are endless.
​
We can look for our own personal Street Road. (Still funny.)

Whether we like it or not, there are a lot of things happening in our world right now that we cannot control (or even fully understand). The one thing we can control is how we react to what is going on.
 
A practice I do at each of my workshops is a quick check-in: How are people feeling? This is sometimes done as a virtual exercise or as an in-person discussion. Everyone gets a chance to be honest about how they are feeling and share it with the group. It allows us to be vulnerable and open with each other. It also allows us to be honest with ourselves. How are we feeling? What is keeping us from being present in the room, available, listening and focusing on how to support the group?
 
Once we can identify these things, we can begin to accept those distractions and allow them to exist. We can accept and build on (yes, and…) what is happening to us in a positive way.
 
I know I am feeling excited, a little overwhelmed and slightly anxious about the new year. As my schedule is filling up, and I am planning activities, I start to feel anxious about how I will be able to manage it all!
 
Going forward, my question to you is: How are you feeling?
 
Let’s embrace the messiness of life and start to figure out how to take what we have (whatever it is) and make something amazing.
 
Happy New Year. I can’t wait to see what we can do together.

The past two years have created a lot of isolation and distance. It has also brought many people together, in ways that would have been previously unimaginable.

My last workshop for a client had participants in Singapore, London, Johannesburg, Mexico City and all over the United States. I've adjusted to waking up at all different hours to accommodate all different time zones. As much as we have been at home, adjusting to virtual work and figuring out how to look good on Zoom while in sweat pants and slippers, we've had the opportunity to connect with people in places all over the world. I can now count these people as friends. I get to hear how their lives and situations have been in upheaval due to COVID, and they get to hear about what is happening here in the US. They have expanded my understanding and knowledge of our connected  human experience in ways I would have never imagined. We share stories of our lives, families, joys, sorrows and recipes. 

​We have all lost something  in our lives from this pandemic. Let's also look at what we have gained: a global understanding, an international reach, and new friends. For this, I am grateful.

​Happy New Year everyone. I hope to see you all face-to-face soon.